Client
A large mining organisation preparing to invest in Asset Performance Management (APM) software. The APM software will support the development of fit-for-purpose equipment strategies, and a repository for asset criticality information.
Challenge
The client needed to define clear, organisation-wide requirements for its APM initiative. Existing processes lacked structure and alignment, and there was a risk that vendor selection would be driven by technology hype and existing relationships rather than real business needs.
Objectives
- Develop a complete set of functional and non-functional APM requirements
- Align requirements with strategic goals and reliability engineering needs
- Engage key stakeholders across maintenance, engineering, technology
- Create a framework to support transparent vendor evaluation and solution design
Our Approach
Future Asset Management led a cross-functional discovery and design process. Key steps included:
- Stakeholder workshops: We gathered insights from across departments to ensure broad input and buy-in.
- Process mapping and gap analysis: We identified pain points and defined future-state targets.
- Requirements documentation: We captured detailed, traceable requirements covering performance, integration, usability and scalability.
- Evaluation frameworks: We developed tools to support upcoming RFPs and vendor shortlisting.
This structured approach ensured the final requirements reflected both strategic intent and operational realities. The result was a clear, comprehensive foundation for APM system procurement and deployment.
Results
- Delivered a comprehensive, organisation-wide APM requirements framework
- Achieved alignment across departments with diverse priorities
- Positioned the client to confidently engage with vendors and solution integrators
- Reduced project risk by embedding stakeholder ownership from the outset
Future Asset Management 